For ages 21+

ace 765's commitment to responsible gaming

Gaming is for entertainment — not a substitute for income. ace 765 believes every member should enjoy betting safely and with awareness. On this page you can find details about our self-restriction tools, warning signs and where to find support.

For ages 21+

Self-restriction available

24/7 live chat support

What responsible gaming is and why it matters

Online betting and casino games are primarily a form of entertainment. At ace 765, we want you to enjoy every session — but never go beyond your limits. Responsible gaming means setting clear limits for yourself, staying within a set time and budget, and avoiding chasing losses.

Betting is never a guaranteed source of income. Every game has a built-in mathematical advantage (house edge), which means no one can guarantee long-term profit. A healthy approach is to only wager money you can afford to lose. Our Terms and Conditions cover this in detail and should be read by all members.

ace 765 does not allow anyone under the age of 21 to open an account. This is not merely a rule — it is a firm commitment to protecting the younger generation.

21+

To participate in any form of betting or casino activity on ace 765, a member must be at least 21 years old. Age verification is mandatory at the time of account registration.

Quick reminders

Play for entertainment only
Set your budget in advance
Do not chase losses
Stick to your time limits
For ages 21+ only
Seek help if you have a problem

Our self-restriction tools

ace 765 provides members with several easy-to-use control tools, which you can activate at any time via 24/7 live chat.

Deposit limit

Set a maximum deposit amount on a daily, weekly or monthly basis. Decreasing a limit takes effect immediately; increasing a limit takes some time to come into effect.

Deposit control

Session time limit

Your session will automatically end after a set period of time. This feature helps reduce the tendency to play for too long.

Time control

Loss limit

Your session will automatically stop once a set loss amount is reached. This protects your balance from unexpectedly large losses.

Loss protection

Temporary break

You can temporarily pause all betting activity on your account for anywhere from 24 hours to 30 days — and reactivate it at any time.

Cooling-off

Self-Exclusion

Activating long-term self-exclusion will completely deactivate your account. This is a serious step — please contact us if you need support.

Permanent control

Reality check

At set intervals, you will be reminded of how long you have been playing and how much you have spent, so you can make informed decisions.

Awareness

To use these tools or to change any limits, contact our 24/7 live chat directly. Our team is ready to assist in both Bengali and English.

Warning signs of a problem

Recognising when betting is getting out of control is the most important step. If you notice any of the following signs in yourself, consider seeking help.

Placing more bets to try to win back lost money — this is known as "chasing losses".
Spending more than your set betting budget and feeling frustrated with yourself about it.
Hiding your betting activity from family or friends, or lying about it.
Wanting to stop betting but being unable to, and telling yourself "just one more bet".
Feeling that betting is more important than work, study or family responsibilities.
Feeling restless, irritable or having trouble sleeping when away from betting.
Betting with money meant for living expenses or repaying debts.

Ask yourself

Before each session, ask yourself:

Can I handle losing?
Have I set today's budget?
Am I playing for fun, or because I'm stressed?
Have I set a time limit?

If the answer to even one is "no", it is better not to play that day.

Where to find support

If you feel you have a problem, do not try to deal with it alone — seek help. ace 765 itself can help, and your family and professional counsellors are also there for you.

ace 765 live chat and email

Our support team is available 24 hours a day, seven days a week on live chat. Request to activate self-restrictions, take an account break or self-exclude directly via chat. Email support is also available: [email protected]

Family and trusted friends

Talk openly with the people close to you. Support from family is the strongest resource on the road to recovery. There is no shame in talking about your betting habits — it takes courage.

Professional mental health counselling

Consult a psychologist or behavioural therapist. Gambling addiction is a recognised mental health condition, and effective treatment methods are available.

Our FAQ section also contains questions and answers related to responsible gaming. Additionally, ace 765's Privacy Policy explains how your information is kept secure.

Protecting minors

Participation by anyone under the age of 21 is strictly prohibited at ace 765. We verify age at account registration and may request additional identity documents in cases of doubt.

If there are children or teenagers in your home, keep devices password-locked and do not leave a device unattended while logged into your account. Using parental control software on personal devices can also help.

If you see or suspect a minor using ace 765, notify us immediately via live chat. We will take immediate action.

Advice for parents

Use strong passwords on your devices
Do not share your account login
Make children aware of online betting
Contact ace 765 support if you have a concern

Healthy gaming habits

Following a few simple guidelines keeps betting an enjoyable experience at all times.

Budget planning

Keep your betting budget within the amount you set aside each month for entertainment. Once that amount is spent, end the session — wait until the following month.

Time management

Set a timer before you start betting. When the session ends, put down your phone or device and focus on something else. Avoid playing for long stretches without a break.

Emotional control

Do not bet when you are angry, sad or under stress. Negative emotional states reduce your ability to make good decisions and increase the tendency to take excessive risks.

Varied entertainment

Alongside betting, spending time on sport, reading, and time with family and friends keeps betting from becoming the centre of your life.

Responsible gaming FAQ

Contact our support team directly via 24/7 live chat. They will complete the self-exclusion process on your account. Once self-exclusion is active, your account cannot be reactivated before the set period ends.

Decreasing a deposit limit takes effect immediately. However, a request to increase a limit is subject to a cooling-off period, so that limits cannot be raised on impulse. You can find out more about this period via live chat.

Yes. The World Health Organization has recognised gaming disorder and gambling addiction as recognised mental health conditions. This is not a moral failing — there are effective psychological treatment methods available. Seek help from a professional counsellor.

Talk to them with empathy — express concern rather than blame. Encourage them to seek professional help. Regarding ace 765, you can contact our support team directly to request self-exclusion on their account.

While self-exclusion is active, ace 765 will not send any promotional or betting-related communications. However, essential communications regarding your account and financial matters may continue.

Age verification is mandatory at ace 765. No one under the age of 21 is permitted to use an account. Some features may be restricted until the verification process is complete.